Technical Support Specialist and iOS Developer
Technical support specialist and computer expert with a focus on Swift and SwiftUI, building production-ready iOS applications and delivering reliable support across macOS, Windows, and Linux.
Comfortable owning everything from mobile app architecture and analytics to frontline technical support for C-level executives and end users.
- Handled ServiceNow tickets for employees and C-level executives across Windows and macOS devices.
- Worked with Microsoft 365, Active Directory, Intune, and JAMF for device and identity management.
- Managed Logitech Tap smart room systems and Nureva microphone systems, supporting meetings and events.
- Built complete product solutions for customers while supporting customer service, inventory, and Geek Squad.
- Trained associates and led mobile, connected home, and warehouse teams.
- Led authentication (SMS, Apple, Google), push notifications, and Spotify/Apple Music integrations.
- Implemented analytics with Mixpanel and Firebase, writing around 160 analytics calls.
- iOS Developer (Self-employed): Shipped multiple Swift/SwiftUI apps to the App Store, including API integrations, Firebase auth, databases, notifications, and in-app messaging.
- WordPress Developer (Self-employed): Built and managed WordPress and WooCommerce sites, hosting setup, custom email, and Cloudflare DNS optimization.
iOS app allowing users to run speed tests from multiple providers, plus network diagnostics like DNS and traceroute.
Toolbox for IP lookup, current IP details, ping tests, HTTP(S) checks, and DNS lookups.
Minimal, customizable music player built on the user's local library and Apple Music integration.
Lightweight task manager focused on instant entry and two-tap updates for everyday task flows.
Weather app powered by OpenWeatherMap data, delivering hyper-accurate forecasts for the user's current location.
Word game to expand and test your vocabulary.
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